This is an English translation of the Dutch Partnervoorwaarden (Partner Terms), version October 2026 (version 4). It is provided for convenience only. In the event of any discrepancy or difference in interpretation between this translation and the Dutch version, the Dutch version prevails. These terms are governed by Dutch law.
Dutch version: https://kliniektarieven.nl/partnervoorwaarden/
Contents (16 sections)
- Article 1: Parties and definitions
- Article 2: Applicability, amendments and transfer
- Article 3: Admission, verification (DSA / KYBC) and Partner information
- Article 4: Role of the Platform and the Partner
- Article 5: Invoices on behalf of and in the name of the Partner (Mandate / Self-billing)
- Article 6: Products, product safety and EU Responsible Person (GPSR & Cosmetics)
- Article 7: Prices, shipping, returns and service
- Article 8: Commission, payments and monthly settlement
- Article 9: Personal data
- Article 10: Liability, indemnity and duties of care
- Article 11: Contractual penalty and compensation
- Article 12: Suspension, termination and enforcement (DSA)
- Article 13: Administrative and tax verification
- Article 14: Confidentiality and applicable law
- Article 15: Obligations of the Partner towards the Customer
- Article 16: Acceptance and contact
Platform: Kliniektarieven.nl
Version: October 2026 (version 4 – administration and software costs added in Article 8)
Article 1: Parties and definitions
These terms apply between Co-Managementpartners B.V., with its registered office (statutair gevestigd) in Waalwijk, office address Aphroditestraat 35, 5047TW Tilburg, registered in the Trade Register of the Netherlands Chamber of Commerce (Kamer van Koophandel, KvK) under number 73538086, trading under the name Kliniektarieven.nl (hereinafter: “Kliniektarieven.nl” or “the Operator”), and the business seller admitted by Kliniektarieven.nl (hereinafter: “the Partner”).
Kliniektarieven.nl is the operator of the online platform Kliniektarieven.nl (hereinafter: “the Platform”).
The Customer (Klant) is the consumer who buys a Product through the Platform. The Platform is the online environment of Kliniektarieven.nl on which Partners offer Products.
The Purchase Agreement (Koopovereenkomst) is the agreement concerning a Product that is concluded directly between the Partner and the Customer, in which the Partner is stated as the seller.
The Commission (Commissie) is the fee that the Partner owes to Kliniektarieven.nl in accordance with Article 8.
The Partner Account (Partneraccount) is the digital environment in which the Partner manages its offers, stock, orders and statements.
Article 2: Applicability, amendments and transfer
These terms apply to the application, admission and sales by the Partner through the Platform. Individual written arrangements take precedence if they expressly deviate from these terms.
The Partner accepts these terms before activation of the Partner Account. Kliniektarieven.nl makes the accepted version available electronically and keeps records of the acceptance.
Transfer of the operation of the Platform: Kliniektarieven.nl may transfer the operation of the Platform, or its contractual position, to another undertaking. The rights and obligations under these terms then pass to that undertaking. The Partner will be informed in writing at least 30 days in advance, stating the name, legal form and Chamber of Commerce (KvK) number of the new operator. A transfer does not in itself change the agreed services, rates, term or other arrangements. If the Partner does not wish to continue with the new operator, the Partner may terminate the cooperation free of charge before the date of the transfer.
The Partner may not transfer its contractual position without the prior written consent of Kliniektarieven.nl.
Kliniektarieven.nl may propose amendments and notifies them in writing in advance, stating the effective date. For amendments in general, a period of at least 15 days before the effective date applies. For amendments to the Commission or the rates, a period of at least 30 days before the effective date applies. If the Partner does not agree to an amendment, it may terminate the agreement before the effective date. An amendment does not have retroactive effect on transactions already carried out or entitlements already accrued.
The Partner declares that it acts in the course of its profession or business. These terms govern the relationship between Kliniektarieven.nl and the Partner; they do not limit any statutory rights of Customers.
Article 3: Admission, verification (DSA / KYBC) and Partner information
Prior to admission, the Partner provides correct, complete and up-to-date information, including its legal name, business address, registration number (KVK or foreign equivalent), VAT identification number, business bank account, contact details and information on permits and certifications.
As an admission requirement, the Partner must have a warehouse in the European Union and a valid VAT identification number. Partners outside the European Union may be admitted if their stock is stored in the Netherlands or another EU country, subject to the additional requirements of Article 6. For sales to Dutch consumers from that stock, the partner charges Dutch VAT on the invoice and registers for VAT in the Netherlands.
The Partner must also appoint an EU Responsible Person for product safety (Responsible Person) to the extent required by law, in accordance with Article 6.
In accordance with Article 30 of the Digital Services Act (DSA), the Partner provides, at first request, a recent extract from the trade register of its country of establishment (or a foreign equivalent) and a written statement in which the Partner declares that it offers only compliant and safe products (self-certification). The identity of the authorised representative is verified through the Partner’s registration with the payment service provider (Stripe). The Partner reports changes to this information without delay, and in any event within 48 hours.
Kliniektarieven.nl may refuse an application, suspend admission or require additional information if information is missing, cannot be verified through official registers, statutory requirements have not been met, or admission poses a specific risk to Customers, product safety, legal compliance or the Platform.
The Partner grants Kliniektarieven.nl the power of attorney set out in Article 5. That power of attorney ends upon termination of the agreement, except for acts necessary to settle ongoing orders, invoices, returns and refunds.
Article 4: Role of the Platform and the Partner
For an offer in which the Partner is stated as the seller, the Partner is the seller and the contracting party of the Customer. Kliniektarieven.nl provides platform and intermediary services only and provides the website, the technical payment integration and first-line customer service as set out in these terms.
The Partner remains fully and independently responsible for the accuracy of its offer, the performance of the Purchase Agreement, delivery, legal conformity, guarantee, returns and the handling of product-related complaints.
The actual presentation of the offer, the seller identity, the payment and the handling must be consistent with this allocation of roles. This contractual provision does not take away any obligations that Kliniektarieven.nl or the Partner may have of their own.
Article 5: Invoices on behalf of and in the name of the Partner (Mandate / Self-billing)
The Partner hereby irrevocably grants Kliniektarieven.nl a mandate and power of attorney to issue invoices, credit notes and corrected invoices directly to the Customer, in the name and on behalf of the Partner, for purchases made through the Platform. The invoice is drawn up in the name of the Partner and states the Partner as the seller.
The authorisation covers drawing up, numbering consecutively, sending and administering the invoices and credit notes in accordance with the applicable tax legislation. For this purpose, the Partner provides all correct and up-to-date invoicing and VAT details and authorises Kliniektarieven.nl to use those details for these purposes.
The Partner at all times retains ultimate tax responsibility for the accuracy and completeness of the invoice details, the tax treatment of its supply, the timely payment of VAT and the processing of the invoices in its records. Kliniektarieven.nl makes copies of the invoices issued on behalf of the Partner, or a verifiable overview of them, available to the Partner in the Partner Account.
Kliniektarieven.nl invoices its Commission to the Partner separately. That B2B commission invoice is separate from the sales invoice issued to the Customer on behalf of the Partner.
An invoice issued on behalf of the Partner must comply with the statutory invoicing requirements of the country in which the supply takes place.
Article 6: Products, product safety and EU Responsible Person (GPSR & Cosmetics)
The Partner may only offer Products that it is lawfully entitled to sell and for which it holds all required rights, permits, certificates and product documentation.
The Partner provides complete, correct and up-to-date information about each Product, including the product description, images, characteristics, ingredients or composition (INCI), contents, instructions for use, warnings, minimum age, origin, stock and delivery time. The Partner makes no misleading or unauthorised medical or cosmetic claims.
The Partner does not offer prescription-only products, injectables, fillers, counterfeit products, Products without mandatory documentation, slimming products or Products that promise an unauthorised curative or medical effect.
The Partner guarantees that all Products offered comply with the applicable European legislation, including the General Product Safety Regulation (Regulation (EU) 2023/988 / GPSR) and the Cosmetics Regulation (Regulation (EC) No 1223/2009). If the Partner is established outside the European Union, or if the manufacturer of the Products is established outside the European Union, the Partner must, prior to publication of the offer, provide the statutory name (statutaire naam), the physical business address in the EU and the active email address of the legally required EU Responsible Person, as well as the CPNP registration number for cosmetic products.
Kliniektarieven.nl displays the legally required safety warnings and details of the EU Responsible Person on the product page in accordance with Article 19 GPSR. The Partner warrants that this information is correct and reports changes within 48 hours. Kliniektarieven.nl has the right to take Products offline immediately and to suspend payouts if details of the Responsible Person are missing or incorrect.
On request, the Partner provides conformity, safety and product documentation without delay, such as the Product Information File (PIF) or a CE declaration. It immediately reports a production defect, safety risk, recall or request from a regulator (such as the NVWA or ACM).
Kliniektarieven.nl may check an offer in advance, refuse it, temporarily hide it or remove it where there is a reasonable suspicion of incorrect information, unlawfulness, lack of product safety, infringement of rights or harm to the Platform or third parties. A check by Kliniektarieven.nl does not release the Partner from its responsibilities.
The Partner warrants that it is authorised to supply product photos, trademarks and other content and grants Kliniektarieven.nl a non-exclusive licence to use this content for the publication, translation and promotion of the offer on the Platform and the associated country sites.
The main image has a light background, is square and shows the Product in full, sharp and well lit. The main image contains no text, logos, badges or discount stickers. Gallery photos may include lifestyle, in-use and detail images.
Article 7: Prices, shipping, returns and service
The Partner manages its product pages, prices, stock and photos in the Partner Account. New Products may first be checked by Kliniektarieven.nl. Price and stock changes are processed as indicated in the Partner Account.
The price of a Product on the Platform is not higher than the price for the same Product on the Partner’s own website or online shop. A discount or promotion by the Partner on its own website or online shop also applies on the Platform.
The Partner offers free shipping within the delivery area it has specified and includes the shipping costs in the selling price.
The Partner ships the order itself within the period stated with the Product, keeps stock information up to date and enters proof of shipment and, if available, tracking information in the Partner Account.
The Partner handles returns and guarantee claims itself. Return costs are borne by the Customer if this was clearly stated before purchase. In the case of a defective or incorrectly delivered Product, the return costs are borne by the Partner.
Kliniektarieven.nl provides first-line customer service. The Partner responds within two working days to questions from Kliniektarieven.nl about an order, return, guarantee or product question and provides in good time the information needed to help the Customer.
The Partner remains responsible for compliance with the applicable rules for consumer sales, including the rules on pre-purchase information, withdrawal, refunds, delivery and conformity.
Article 8: Commission, payments and monthly settlement
Kliniektarieven.nl does not charge registration fees or fees per Product. In addition to the Commission, Kliniektarieven.nl charges only the administration and software costs described in this article, unless the parties later make a separate written arrangement on this.
The Partner owes a fixed Commission of 15% on the full amount invoiced to the Customer for the order, including VAT. Shipping costs are included in the calculation basis to the extent that they form part of the total amount invoiced to the Customer. Kliniektarieven.nl charges VAT on the Commission to the extent legally due (whereby VAT may be reverse-charged if the Partner has a valid foreign EU VAT number). The VAT treatment is stated on the invoice of Kliniektarieven.nl.
Administration and software costs. For drawing up, administering and processing the sales invoices, and for the use of the automated invoicing software, Kliniektarieven.nl charges the Partner a fixed amount of €5.95 (excluding VAT) per calendar month.
These administration and software costs are due only for calendar months in which one or more sales invoices have actually been created, processed or sent on behalf of or for the benefit of the Partner. If no invoicing activity has taken place in a given calendar month, these costs are not charged.
The administration and software costs are stated on the periodic invoice specification and – where applicable – are automatically withheld from and set off against the sales proceeds to be paid to the Partner or the balance to be paid out.
The Customer pays via the Stripe payment environment, for which Kliniektarieven.nl uses Stripe Connect. Payment by the Customer via this payment environment constitutes payment with discharging effect (bevrijdende betaling) to the Partner.
Before the Partner can receive a payout, it registers with Stripe as a connected account (Connected Account), accepts Stripe’s terms and completes Stripe’s identity verification. Without completed registration with Stripe, no payout can take place.
The Partner authorises Kliniektarieven.nl to administratively process, in the name and on behalf of the Partner, payments, refunds and credit amounts relating to an order and to pass them on to the payment service provider.
Kliniektarieven.nl facilitates the payout once a month via the payment service provider, no later than thirty days after the end of the month in which the order was delivered. Payout takes place after the applicable return and withdrawal period has expired and any returns have been processed. The payout is made to the business bank account in the Partner’s name that the Partner has provided and verified.
The Commission due is automatically set off against the sales proceeds. The monthly statement in the Partner Account shows the relevant orders, the amount invoiced to Customers, the Commission, refunds, chargebacks, deductions and the balance to be paid out.
A discount, cancellation, return, refund or chargeback is stated separately in the statement. A correction of the Commission takes place to the extent that an amount is refunded to the Customer or the parties have agreed the correction in writing. A refund that is for the Partner’s account may be set off against the balance to be paid out.
Kliniektarieven.nl may give instructions for a specific amount to be withheld temporarily where this is reasonably necessary for an undelivered order, return or refund, chargeback, disputed payment, product safety measure or a due and payable claim against the Partner. The statement states the reason and the amount withheld. Undisputed balances are not withheld because of a dispute about another amount.
The Partner disputes a statement within thirty days of it being made available, in writing and with specifics. It states the transactions, amounts and reasons concerned. Undisputed amounts are paid out in accordance with the statement.
Article 9: Personal data
The Partner uses personal data of Customers made available through the Platform exclusively for the strict performance of the Purchase Agreement, shipping, customer service, returns, guarantee and applicable administrative obligations.
The Partner expressly does not use that data for its own marketing, newsletters, remarketing, customer acquisition outside the order or sale/transfer to third parties, unless the Customer has given its prior freely given, specific and explicit consent to this in accordance with the GDPR (AVG).
The parties determine their capacity (independent controllers) on the basis of the actual purposes and means. If the Partner processes data on behalf of Kliniektarieven.nl, the parties will enter into a data processing agreement in advance.
Each party takes appropriate technical and organisational security measures and reports a data breach affecting personal data from the cooperation to the other party without delay, and in any event within 24 hours of discovery.
Article 10: Liability, indemnity and duties of care
The Partner compensates the damage that Kliniektarieven.nl suffers as a direct result of a shortcoming attributable to the Partner. This includes, among other things, damage and reasonable costs resulting from incorrect product information, non-delivery, an unlawful or unsafe Product, infringement of third-party rights or breach of laws and regulations.
The Partner fully indemnifies Kliniektarieven.nl, Co-Managementpartners B.V., their directors and any legal successors against all claims by third parties (including consumers and regulators such as the NVWA, ACM and the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)), as well as administrative fines imposed and legal costs, arising from a shortcoming attributable to the Partner, unsafe products or the absence of a compliant EU Responsible Person.
Kliniektarieven.nl notifies the Partner as soon as possible of any claim for which it seeks indemnification and gives the Partner a reasonable opportunity to participate in the defence. Kliniektarieven.nl will not enter into any settlement binding on the Partner without the Partner’s prior consent, which may not be withheld on unreasonable grounds.
The Partner does not compensate damage to the extent that it was caused by a shortcoming attributable to Kliniektarieven.nl itself.
The liability of Kliniektarieven.nl towards the Partner for direct damage in respect of its platform services is limited to a maximum of the amount of Commissions that Kliniektarieven.nl received from the Partner in the three (3) months preceding the event causing the damage. Kliniektarieven.nl is never liable for indirect damage, consequential damage, loss of profit or business interruption loss. This limitation does not apply to damage resulting from intent or deliberate recklessness on the part of Kliniektarieven.nl.
Throughout the cooperation, the Partner maintains sound and adequate business liability and product liability insurance and provides current proof of cover on request.
Kliniektarieven.nl is not a care provider within the meaning of the Dutch Healthcare Quality, Complaints and Disputes Act (Wet kwaliteit, klachten en geschillen zorg, Wkkgz). To the extent that the Partner offers care-related services or advice, the Partner warrants that it fully complies with the applicable medical legislation (including the Wkkgz and the Dutch Individual Healthcare Professions Act (Wet BIG)) and the Partner indemnifies Kliniektarieven.nl against all claims arising from care or medical advice provided by or on behalf of the Partner.
Article 11: Contractual penalty and compensation
The Partner forfeits to Kliniektarieven.nl an immediately due and payable penalty of €2,500 (in words: two thousand five hundred euros) per event if it:
– intentionally adds harmful code, viruses or malware to the Platform or instructs others to do so;
– gains or attempts to gain access without permission to systems, accounts or databases of Kliniektarieven.nl;
– after written notice, fails to remove from the Platform, within the period set, an unlawful or unsafe Product reported by Kliniektarieven.nl or a regulator;
– repeatedly or seriously uses customer data in breach of Article 9; or
– offers products from outside the EU without a legally valid and verified EU Responsible Person in accordance with Article 6.
For a continuing infringement of paragraph 1, the Partner forfeits an additional penalty of €250 (in words: two hundred and fifty euros) per calendar day that the infringement continues after the end of the remedy period, up to a maximum of €25,000 (in words: twenty-five thousand euros) per event.
A penalty for impairing the availability or security of the Platform is due as soon as the infringement has been established as a fact and as attributable to the Partner.
The imposition or collection of a contractual penalty under this article is without prejudice to the right of Kliniektarieven.nl to claim full compensation to the extent that the damage actually suffered exceeds the amount of the penalty.
Article 12: Suspension, termination and enforcement (DSA)
The Partner may end the cooperation at any time without a notice period by giving written notice to Kliniektarieven.nl. This does not affect the settlement of orders already placed, returns, guarantee claims and outstanding payouts.
Kliniektarieven.nl may temporarily suspend, restrict or terminate an offer, product listing or the Partner Account if there are reasonable grounds to do so, including a suspicion of fraud, a product safety risk, a serious shortcoming, incomplete KYBC information or a binding order from a competent authority.
If Kliniektarieven.nl proceeds to suspension, removal of a product or termination of the account, Kliniektarieven.nl provides the Partner with a clear statement of reasons in accordance with the Digital Services Act (DSA). The Partner has the right to object to this decision via the internal complaint-handling system of Kliniektarieven.nl or to submit the dispute to a certified out-of-court dispute settlement body in accordance with Article 21 DSA, without prejudice to the right of access to the courts.
Kliniektarieven.nl may dissolve (ontbinden) the agreement with immediate effect in the event of fraud, a serious safety risk, loss of necessary certifications, bankruptcy or a statutory prohibition.
Termination does not affect the settlement of ongoing orders, returns, guarantee claims, refunds, Commissions and indemnities. Kliniektarieven.nl provides a final statement and pays out the undisputed balance in accordance with Article 8.
Kliniektarieven.nl applies measures with due regard to the principle of proportionality and the seriousness of the infringement.
Article 13: Administrative and tax verification
The Partner provides correct identification, registration and tax information in good time and cooperates with all legally required verification and information requests (including DAC7 and DSA audits). Kliniektarieven.nl reports the Partner’s information required under DAC7 to the Dutch Tax and Customs Administration (Belastingdienst) each year.
If the Partner does not provide required information in good time, Kliniektarieven.nl may take appropriate measures, including withholding payouts or temporarily blocking the Partner Account until the information has been verified.
Article 14: Confidentiality and applicable law
The parties keep all non-public commercial, operational and technical information confidential.
The Partner may not transfer its rights or obligations under this agreement to third parties without the prior written consent of Kliniektarieven.nl.
If a provision of these terms proves to be null and void or voidable, the other provisions remain fully in force and are replaced by a valid provision that approximates the purpose as closely as possible.
This agreement and all disputes arising from it are governed exclusively by Dutch law. Disputes that cannot be resolved amicably or through out-of-court dispute resolution will be submitted exclusively to the competent court of the District Court of Zeeland-West-Brabant (rechtbank Zeeland-West-Brabant), unless mandatory law designates another court.
Article 15: Obligations of the Partner towards the Customer
15.1. The Partner is responsible for the performance of every Purchase Agreement in which it is stated as the seller on the Platform. The Partner treats the Customer with due care and, before the order is placed, provides correct, complete, up-to-date and comprehensible information about the Product and the sale.
15.2. The Partner ensures that the information about each Product on the Platform states at least the main characteristics, contents or composition, instructions for use, relevant warnings, any minimum age, price and availability. Product descriptions, images and claims correspond to the Product offered. The Partner makes no misleading or unauthorised medical, cosmetic or curative claims.
15.3. The Partner provides all information necessary to inform the Customer clearly before purchase about the seller identity, total price, delivery times, right of withdrawal and statutory guarantees.
15.4. The Partner keeps stock and price information up to date and processes orders in accordance with the information stated with the Product on the Platform. The Partner ships the order within the stated delivery time and provides proof of shipment and tracking information via the Partner Account.
15.5. The Partner keeps proof of shipment and delivery and provides it to Kliniektarieven.nl without delay on request.
15.6. The Partner treats a statement of withdrawal that the Customer submits via Kliniektarieven.nl as if it had been addressed directly to the Partner. The Partner records its receipt and handles the withdrawal and return without undue delay.
15.7. The Partner ensures that refunds are made in good time and agrees to administrative handling and set-off via the payment environment by Kliniektarieven.nl.
15.8. The Partner is responsible for the conformity and statutory guarantee of the Product delivered. Repair or replacement is carried out free of charge and within a reasonable period.
15.9. The Partner handles substantive questions and complaints about the Product and the delivery promptly and responds to questions from Kliniektarieven.nl within two working days.
15.10. The Partner keeps all relevant transaction and order documentation for each order and provides it to Kliniektarieven.nl on request.
15.11. The Partner uses customer data strictly within the limits of Article 9 and never provides it to third parties for commercial purposes without valid consent.
15.12. The Partner immediately notifies Kliniektarieven.nl of a production defect, safety risk, recall or order from a regulator and cooperates in appropriate measures.
15.13. The Partner at all times remains independently responsible for its obligations towards the Customer.
Article 16: Acceptance and contact
By activating the Partner Account or offering Products through the Platform, the Partner confirms that it has received these terms, has been able to store them and accepts them unconditionally.
Questions about the cooperation or compliance with these terms can be addressed to partners@kliniektarieven.nl.
Questions about these terms? Email partners@kliniektarieven.nl or read Contact and Reports (Contact en meldingen).
